Shipping Information FAQ

Yes. RoidsPharm provides a USA domestic warehouse shipping option for eligible products.

Orders shipped from the USA domestic warehouse are expected to arrive within approximately 2–5 business days.

Shipping availability for P.O. Boxes and APO addresses can depend on the destination and shipping service available for the order.

Please ensure that the shipping information entered during checkout is complete and accurate.

Orders are normally shipped within 1–3 business days after payment has been received.

Orders are shipped using Registered Regular Airmail where applicable, with a signature required upon delivery.

Estimated delivery times depend on the warehouse and destination.

• USA Domestic Warehouse: approximately 2–5 business days to the United States.
• International Warehouse: approximately 7–21 business days to the United States.
• Europe: approximately 7–14 business days.

Delivery times are estimates and may vary depending on circumstances outside the shipping provider's control.

Orders are sent using Registered Regular Airmail. Customers are responsible for understanding and complying with the customs and import regulations applicable to their destination.

If a package is seized and a seizure letter is issued, the provided policy asks customers to contact support and provide a scan of the seizure letter for assistance.

Shipping charges depend on the products, destination, and shipping option selected during checkout.

Domestic and international products require separate shipping arrangements. Mixing products from different shipping locations may result in additional shipping charges.

Delivery times are estimates and delays can occur. If your package has not arrived within 30 days and you have not received a customs seizure letter, contact support with your order information so the shipment can be investigated.

Most orders are processed and shipped according to the stated shipping schedule. However, delivery times can vary because of postal services, customs, destination-country procedures, and other factors outside the direct control of the store.

Yes. The stated shipping policy specifies that orders sent by Registered Regular Airmail require a signature upon arrival.

If your order does not arrive within the expected delivery period, contact support and provide your order number.

If you do not have your order number, provide your name, mailing address, and approximate order date so the shipment can be investigated.

Expected arrival times depend on the shipping destination and warehouse used for the order.

As a general guide, USA domestic shipments are expected within 2–5 business days, international shipments to the United States within 7–21 business days, and European shipments within 7–14 business days.

A "semi-shipped" status can indicate that an order is being processed for shipment or that only part of a multi-parcel order has entered the shipping process.

When an order is shipped in multiple parcels, packages may be dispatched at intervals of 1–3 days and can therefore arrive at different times.

Orders are sent using Registered Regular Airmail. Tracking availability can depend on the shipping service and destination.

If tracking information is available for your shipment, it should be provided through the applicable order or shipping communication.

Delivery delays can occur even after an order has been shipped.

If your package has not arrived within 30 days and you have not received a customs seizure letter, contact support with your order number.

If your order number is unavailable, provide your name, mailing address, and approximate order date so the shipment can be investigated.